Since September 2009, Normand has worked as a forensic engineer specializing in the causes of fires, power failures and HVAC systems failure in buildings. In 1980, he obtained a Bachelor's degree in Electrical Engineering from Université du Québec à Trois-Rivières.
He began his career as an Electronics and Communications Engineering Officer in the Canadian Armed Forces. Subsequently, he worked in the high-tech manufacturing industry, including the development of electronic controls, certification of products and evaluation of product reliability. He thereby acquired skills in understanding the mechanical failures of electrical appliances.
He investigates insurance claims sites and prepares expert reports.
In his spare time, Normand likes reading. He also enjoys jogging and scuba diving.